Profiles Forecaster Training & Support
EISI User Services
EISI User Services is your 24/7 online resource center, where you can effectively access and manage your support services, training services, and user profile information.
Announcing changes to Support Services
To ensure your continued success, Profiles users still have access to 24/7 online self-service support and you can resolve issues by viewing previously-resolved issues in a Knowledge Base. In addition, you can now submit a Technical Support Request (TSR) if you don’t find the answer you need. Because EISI User Services is a secure Web-hosted application, you can safely and securely upload your client files, and then work with a Technical Support Specialist to resolve your issue.
Register or login to EISI User Services
Click the link below to access EISI User Services. If this is your first visit, click the New User tab at the top of the page to register. Don’t forget to bookmark this site for easy access: users.eisi.com
We’re here to help
If you need assistance logging in to EISI User Services, please contact Technical Support at 866-620-7510, option 1. Technical Support Specialists are available Monday – Friday, from 7:00am to 7:00pm CST.
At EISI, we’re looking forward to providing top-notch training and support services to Profiles users. Since we brought the NaviPlan and Profiles product lines together on August 31, 2006, we’ve been working hard to develop programs that will help you achieve your financial planning goals. Stay tuned for more exciting developments.
